Website Privacy Policy

Website Privacy Policy

This website privacy policy describes how The Wells Church protects and makes use of the information you give us when you use this website.

If you are asked to provide information when using this website, it will only be used in the ways described in this privacy policy.

This policy is updated from time to time. 

If you have any questions about this policy, please write to: The Website Administrator, The Wells Church, Hanover Road, Tunbridge Wells, Kent, TN1 1EY

Introduction
We gather and use certain information in order to provide better information and services and to enable certain functions on this website.  We also collect information to better understand how visitors use this website and to present timely, relevant information to them.

What data we gather
By default, people browse our site anonymously however if you submit a contact form through the website then we may collect the following information: Name, Phone number, email address, organisation name (if applicable), other information relevant to enquiries.  We collect anonymous website usage data.  Contact form data is stored in our secure email account provided by Google for charities.  Wherever possible we store data within the EU however cannot be held responsible for where Google securely stores our emails.

How we use this data
Collecting this data helps us understand what you are looking for from the website, enabling us to answer any questions you submit to us through the contact form and improve the layout of information on the website and improve your browsing experience.  Contact form submissions are transmitted to our email address from our server and stored as an email in our systems.  You have the right to request access to a copy of this email or removal of the data from our system by writing to us at the contact address in this policy.  Behavioural data and website analytics are not connected to any private details.

Cookies and how we use them
A cookie is a small file placed on your computer’s hard drive. It enables our website to identify your computer as you view different pages on our website.  Cookies allow websites and applications to store your preferences in order to present content, options or functions that are specific to you. They also enable us to see information like how many people use the website and what pages they tend to visit.

We may use cookies to analyse our web traffic using an analytics package and for usability testing software. Aggregated usage data helps us improve the website structure, design, content and functions.  We also use cookies to test content on our website. For example, 50% of our users might see one piece of content, the other 50% a different piece of content. Cookies can store information about your preferences. The website can then present you with information you will find more relevant and interesting.  We also may use cookies to recognise when you return to our website. We may use cookies to show you relevant content, or provide functionality you used previously.  Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us.

Controlling cookies
You can use your web browser’s cookie settings to determine how our website uses cookies. If you do not want our website to store cookies on your computer or device, you should set your web browser to refuse cookies.  However, please note that doing this may affect how our website functions. Some pages and services may become unavailable to you.  Unless you have changed your browser to refuse cookies, our website will issue cookies when you visit it.

We will never lease, distribute or sell your personal information to third parties.  Any personal information we hold about you is stored and processed in line with the Data Protection Act 1998.

Security
We will always hold your information securely.  To prevent unauthorised disclosure or access to your information, we have implemented strong physical and electronic security safeguards.

Links from our site
Our website may contain links to other websites.  Please note that we have no control of websites outside the thewellschurch.org domain. If you provide information to a website to which we link, we are not responsible for its protection and privacy.  Always be wary when submitting data to websites. Read the site’s privacy policies fully.

(September 2024)